Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

The hotel is highly recommended. The service was outstanding and we were helped at all times. Our room with a private pool was beautiful and easy to reach with the shuttle. The hot springs are beautifully laid out and are impressive across the board. The food was delicious and the hotel is definitely recommended for international tourists too.

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

酒店入住感不錯，設施設備齊全，入住途中遇到的酒店服務員都很熱情，點外賣都是由禮賓小哥送到房間的，辦完入住管家小塗指引並帶領我們回房間，很詳細的介紹了房間設施和酒店及周邊的遊玩項目，很貼心的小姐姐。 房間佈置非常貼心用心，很温馨，床品睡覺很舒服，（退房時還詢問了前台床墊品牌[偷笑]）定的是普通大床房，因為第一次入住前台幫我升級到了帶陽台的的山景房，面積很大，晚上很安靜，遠離了城市的喧囂 ，強烈推薦給度假想遠離城市的朋友們。 環境給到5分酒店朝向非常好，站在陽台就可以觀賞日出，陽光充斥，感覺很治癒，夜景也超級無敵，看到山下村莊的燈火，簡直是優質服務和舒適環境的完美結合。 總之，這次入住體驗非常的美好，讓我感受到了家的温暖，有機會會再次入住[玫瑰]